Shipping and Delivery Policy

At Getbite App we are committed to providing you with a seamless and reliable delivery experience for all your food orders. Please read the following shipping and delivery policy to understand how we handle the delivery of your favorite meals:

1. Delivery Zones:
   • We strive to offer delivery services to a wide range of locations within our designated delivery zones. You can check if your address falls within our delivery area by entering it into the app.
2. Delivery Times:
   • Our delivery times may vary depending on factors such as your location, restaurant operating hours, order volume, and traffic conditions.
   • We provide estimated delivery times for each order during the checkout process. Please note that these are estimates and actual delivery times may differ.
3. Order Tracking:
   • Once your order has been confirmed and dispatched by the restaurant, you will receive real-time updates on the status of your delivery through our app.
   • You can track the progress of your order from preparation to delivery, allowing you to know exactly when to expect your food.
4. Contactless Delivery:
   • In light of current health and safety concerns, we offer contactless delivery options to minimize physical contact between customers and delivery partners.
   • Our delivery partners are instructed to leave your order at your doorstep or preferred location and notify you of its arrival.
5. Delivery Charges:
   • Delivery charges may apply to your order and will be clearly displayed during the checkout process.
   • Some restaurants may offer free delivery for orders above a certain minimum spend threshold, as indicated on their respective menus.
6. Order Verification:
   • Upon delivery, please ensure that you verify the contents of your order to confirm that everything is accurate and satisfactory.
   • If you encounter any issues with your order, such as missing items or order discrepancies, please notify our customer support team immediately for assistance.
7. Order Cancellation:
   • You may cancel your order before it has been confirmed by the restaurant or dispatched by the delivery partner.
   • If you cancel your order after it has been confirmed or dispatched, you may be subject to a cancellation fee.
8. Contact Us:
   • If you have any questions or concerns regarding our shipping and delivery policy, or if you need assistance with a delivery-related issue, please don’t hesitate to contact our customer support team. We’re here to help!

Getbite App reserves the right to update or modify this shipping and delivery policy at any time without prior notice. By using our platform, you agree to abide by the terms and conditions outlined in this policy.